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Negotiation is a critical skill needed for effective management. This book explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and intergroup conflict and its resolution. It is relevant to a broad spectrum of management students, not only human resource management or industrial relations candidates. Complete book revised, updated and enhanced. Content reorganized and re-written. Features offering lively perspective updated. Pedagogical features enhanced with addition of Learning Objectives at the beginning of every chapter and outline of key sections.